SlotsCharm Terms and Conditions

Welcome to Slots Charm. These Terms and Conditions govern your use of our website and services, and by creating an account you agree to be bound by them in full. At SlotsCharm, we are operated by Cerberlot N.V., a company registered in Curacao and licensed to provide online gaming services. If you do not agree with any part of these terms, you must not use our platform, register an account, or attempt a slots charm login.

Eligibility and Restricted Territories

We only allow registration and gameplay for individuals who are at least 18 years old and legally permitted to gamble under the laws of their jurisdiction. We do not accept accounts or deposits from citizens or residents of the Netherlands, Ukraine, France, USA, Georgia, Spain, and Italy, and this list may be updated by us at any time without prior notice. Access to Slots Charm is also prohibited from a broad list of additional countries, including but not limited to China, Germany, Canada, Australia, Belgium, Sweden, and many others detailed in our full restricted list. We reserve the right to verify your location and to close or suspend any account we believe is operating from a prohibited region, including through the use of casino slots charm access controls.

Slots Charm UK Players

We welcome slots charm UK players as part of our international target market, provided they meet our eligibility requirements. We reserve the right to request proof of identity and residence at any stage to confirm your account complies with our policies.

Account Registration and Slots Charm Login

To use our services, you must create a personal account and complete your slots charm casino login credentials. You are responsible for maintaining the confidentiality of your password and for all activity conducted under your account. We may request identity verification documents, including a passport, driving licence, or national ID, together with a utility bill, before allowing withdrawals. Our slotscharm login system is available on desktop, mobile, and through our downloadable slots charm app, giving you flexibility to access your account wherever you are.

  • We require accurate personal details during registration
  • We may suspend accounts with duplicate or fraudulent information
  • You must notify us immediately of any unauthorized use of your slotscharm casino account

Deposits, Currencies, and Payment Methods

We accept deposits in EUR, USD, and RUB, as well as cryptocurrencies including Bitcoin, Tether, and Ethereum among others. Our minimum deposit is 20 EUR for most payment methods and 75 EUR for cryptocurrency transactions. We support Mastercard, Visa, Apple Pay, and a range of digital currencies. All deposits are subject to our anti-money laundering policy, and we apply a mandatory 3x wagering requirement on every deposit before it becomes eligible for withdrawal.

Withdrawals and Verification

Our minimum withdrawal amount is 50 EUR, and withdrawals must be made using the same method used for the original deposit, unless that method becomes unavailable for technical reasons. We apply daily, weekly, and monthly withdrawal limits of up to 2,000 USD/EUR, 10,000 USD/EUR, and 40,000 USD/EUR respectively, and the maximum monthly payout is 40,000 USD unless otherwise agreed with our administration. We may charge a 20% fee on withdrawals that have not been sufficiently played through. Only one withdrawal request may be pending at a time, and we process requests in the order received.

Before processing any withdrawal, we require a confirmed phone number and email address, completed KYC documentation, and confirmation that the 3x deposit turnover has been met. For withdrawals of 1,000 USD or more, we conduct enhanced identification checks, which may include card images with sensitive digits hidden. Additional verification with our game providers may take up to 30 calendar days, though most withdrawals are completed within 24 to 36 hours once documents are submitted in advance.

Bonuses and Wagering Requirements

We offer three welcome deposit bonuses, each capped at a maximum bonus of 1,000 EUR, carrying a 45x wagering requirement and 4-day validity period. These include a 75% match plus 50 free spins on Big Bass Bonanza, a 150% match plus 100 free spins on Big Bass Splash, and a 150% match plus 150 free spins on Big Bass Floats My Boat. If you are searching for a slots charm no deposit bonus, please note our current promotions require a qualifying deposit, and any slots charm casino no deposit bonus offers will be clearly communicated through our Promotions page.

You must activate a bonus before making the qualifying deposit, and only one bonus may be active on your account at a time. We void wagering progress once your balance falls to 0.2 EUR, and the maximum bet counting toward wagering is 2 EUR, with each bet capped at 20% of the bonus amount. Table games such as Roulette, Sic Bo, Baccarat, and video poker do not contribute to wagering, and postponing rounds or bonus games is strictly prohibited. We also offer a Sport Bonus of 175% on your first deposit, subject to 40x wagering and a 7-day validity period.

Loyalty Program and Promotions

We run four ongoing promotional programmes through our Promotions page: Missions, Leaderboard, Lotteries, and Bonuses. Our Leaderboard features a EUR 30,000 prize fund distributed across 500 places, rewarding players with real gifts and free spin bonuses. Our Daily and Weekly Lotteries offer prize pools of EUR 2,500 and EUR 18,000 respectively. We also calculate weekly cashback ranging from 5% to 15% depending on your weekly deposit total, credited as real money with no additional wagering restrictions, provided it is claimed manually within 3 days.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools to help you manage your play, including deposit limits and self-exclusion options. If you feel your gambling activity is becoming a concern, we encourage you to contact our support team for assistance.

Limitation of Liability

We provide our games and services on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. You accept that gambling carries financial risk and that we bear no responsibility for losses incurred while using our platform.

Governing Law and Contact

These terms are governed by the laws of Curacao, where our operator, Cerberlot N.V., is registered and licensed. For questions regarding these terms, our slots charm review policies, or any aspect of your account, our support team is available 24/7 via live chat, telephone at +441241340751, or email at customercare@slotscharm.com. We continually review player feedback, including slotscharm reviews and slots charm reviews, to improve our services and maintain trust with our community.